• SMS Consent & Communications:

  • The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. ​

• Types of SMS Communications

  • If you have consented to receive text messages from Woof's Play & Stay, you may receive messages related to the following:

    • Appointment Reminders

    • Follow-up messages messages

    • Messages regarding your pup during their stay. ​

  • Example: "Hello, this is a friendly reminder that your pup has an upcoming reservation with us at [Location] from [DATES]. You can reply STOP to opt out of SMS messaging at any time.

• ​Message Frequency

  • ​Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
    Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

• Potential Fee's for SMS Messaging:​

  • Please note that standard message and data rates my apply depending on your carrier's pricing plan. These fees may vary if the message is send domestically or internationally. ​

• Opt-In Method

  • You may opt in to receive SMS messages from Woof's Play & Stay in the following ways​

    • Verbally, during a conversation​

• Opt-Out Method

  • You can opt out of receiving SMS messages at any time. To do so simply reply "STOP" to any SMS messages you receive. Alternatively you can contact us directly to request removal from out messaging list. ​

• Help

  • If you are experiencing any issues, you can rely with the keyword HELP. Or you can get help directly from us by contacting our front desk or emailing contactus@woofsplaystay.com. ​

    • Additional Options: If you do not wish to recieve SMS messages, you can choose not to check the SMS consent box(es) on our forms. 

• Standard Messaging Disclosures:

  • Message & Data rates may apply. ​

  • You can opt out at any time by texting "STOP".

  • For assistance, text "HELP" or visit our Privacy Policy and Terms of Service Pages.

  • Message Frequency may very. 

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